Privacy Policy

At woolswap.com.au, the privacy of our visitors is of extreme importance to us. This privacy policy document outlines the types of personal information that is received and collected by woolswap.com.au and how it is used.

Personal information:
Woolswap is committed to safeguarding your personal privacy. We recognise that individuals have a right to control how their personal information is collected and used. Providing personal information is an act of trust and we take this seriously. Unless given consent to do otherwise, Woolswap will only collect and use personal information as set out below.

Collecting personal information:
Woolswap will not collect or monitor any personal information about you without your consent. The only personal information collected is what has been provided voluntarily.

Use of tracking technologies:
Wooslwap uses tracking technologies such as cookies or web beacons to make the use of our website and services as convenient as possible. Cookies are pieces of information that a website transfers to a computer’s hard disk for record-keeping purposes. Most web browsers are set to accept tracking technologies such as cookies or web beacons. These tracking technologies do not themselves personally identify users, although they do identify a user’s browser.

Using and disclosing your personal information:
Personal Information will be used for the following primary purposes:
– To fulfil obligations under any sale and purchase between the customers and Woolswap
– To render services related to Woolswap business such as returns, competitions or after sales services.

 Contact by Woolswap or their representatives:
We may contact individuals using the information, which was provided by them in order to:
– Provide information that may be of interest to you about new services,  special offers and other matters that may be of interest.
– Email newsletters and special offers

 Individual’s right of access to their data:

Customers have the right to know what information we have stored about you at any time. Please contact us for this information. Please be aware that it can take up to 48 hours, from the time of submission, for us to retrieve your data from our website provider. We will email your data file once we have received same. You may also request to have all your data completely removed from our website at any time.

Woolswap and links to other websites:
Woolswap may provide links to websites outside of the Company site. These linked sites are not under the control of Woolswap and we are not responsible for the conduct of companies linked to our website, nor for the performance or otherwise of any content and/or software contained in such external websites.

Problems or queries:
Queries relating to our Privacy Policy, or any problems or complaints may be directed to us via our contact form contained in this website or by emailing directly to i[email protected]

Cookies

We will use cookies on our site, but only in relation to analytics aggregate data provided by Google and Cloudflare for website server security and analytics, which we will use from time to time for general website analysis, never for specific personal information about our customers.

Log files, like many other websites, Woolswap.com.au makes use of log files. The information inside the log files includes internet protocol (IP) addresses, type of browser, Internet Service Provider (ISP), date/time stamp, referring/exit pages and a  number of clicks to analyse trends and administer the site, track users movement around the site and gather demographic information. IP addresses and other such information are not linked to any information that is personally identifiable.