We hope this message finds you well and immersed in the joy of crafting with your latest yarn treasures. As we continue to connect through our love for all things yarn, we want to bring your attention to an important matter that could affect your experience with Woolswap: customs duties and your woolswap parcels.

When sending parcels across borders, it’s crucial to be aware that some countries impose customs duties on incoming packages. These duties are fees charged by the recipient’s government for importing goods and are separate from any shipping or handling fees you may have already paid. They vary depending on the destination country and the value of the items being imported.

Unfortunately, customs duties can come as an unexpected surprise for recipients, especially if they are not prepared for them. While we strive to provide smooth and hassle-free swaps, we want to ensure that you are informed and prepared for any potential charges that may arise.

Here are a few key points to keep in mind regarding customs duties:

Varied Regulations

• Customs regulations differ from country to country. Some nations have higher thresholds before duties are applied, while others may impose fees on parcels of relatively low value.

Recipient Responsibility

• It’s important to note that customs duties are the responsibility of the recipient, not the sender. As a sender, you may not have control over whether duties are charged or the amount imposed.

Preparation is Key

• Before participating in a Woolswap, we encourage you to familiarize yourself with your country’s customs regulations regarding imported goods. This will help you anticipate any potential charges and avoid surprises upon delivery.

Communication is Key

• If you anticipate receiving a parcel that may be subject to customs duties, consider communicating with your swap partner about the possibility. Open dialogue can help ensure a smooth exchange and prevent any misunderstandings.

Additional Costs

• In addition to customs duties, recipients may also be required to pay handling fees or taxes upon delivery. These extra costs can vary and should be taken into account when participating in international swaps.

At Woolswap, we value transparency and want to ensure that your swapping experience is enjoyable from start to finish. While we cannot control customs regulations or fees, we are here to support you and provide guidance whenever possible.

If you have any questions or concerns regarding customs duties or any other aspect of your Woolswap experience, please don’t hesitate to reach out to us. We’re here to help!

Happy swapping,